Frequently Asked Questions
How far is the resort from Port Douglas town centre?
The resort is a five-minute drive to the town centre, which has supermarkets, shops, restaurants, cafes and bars.
Are pets allowed?
No, pets are not allowed into the resort grounds.
Is there a tour desk?
Yes. Guests can book a variety of tours at Reception and in most cases arrange pick up from the resort.
What is the best time to visit?
The most popular time of year to visit Port Douglas is between June and October.
Where is the visitor's centre located?
Port Douglas Tourist Information Centre is located at 23 Macrossan Street, Port Douglas.
Do you need a car to get around?
Getting to Port Douglas is easy. Many people prefer to hire a car as there are many self-drive touring options in the area. Mossman Gorge, The Daintree Rainforest and Cape Tribulation are all just a short drive away.
A car is not essential for getting around. Transport companies offer shuttle bus transfers between Cairns, Port Douglas and Cairns Airport. Contact Ramada Port Douglas Reception for information on shuttle services.
There is a regular shuttle bus, which takes guests from the Ramada Resort Port Douglas to the heart of the Port Douglas dining and shopping precinct. (charges apply)
There are many tours and day trips to choose with qualified informative guides who are more than happy to help you explore the beautiful region. All tours and reef trips can collect you from Ramada Port Douglas. The friendly staff at Reception can help organise all your tours and reef trips for you.